You can put a bad debt flag on any customer’s record in the Mail system using the BD mailing list code. Enter the code BD on this person as if it were a mailing list code. Enter any notes or comments about this customer in the history/comments section of the mail record. In the auction profile – Buyers section, enter a BD code which will then flag any buyer registered from mail who has this code.
How do I flag a buyer who has a bad history with me?
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